The Telephone Nanny

Akin to television's "Super Nanny" Kathy Pabst Robshaw worked in England for over 20 years. She has been instrumental in putting telephone strategies in place in the U.S. for 12 years.

Kathy brings her immense knowledge of the telephone, and her passion for its power, to your business as The Telephone Nanny. She has worked with hundreds of clients (see client list) and instilled in them the confidence and skills they needed to succeed.

Direct and to the point, this expert telephone coach with over two decades of international industry experience helps you get your team working together to increase your company's profits. She'll put even one person to work generating business over the telephone. Kathy demonstrates the best way to structure your telephone operation, along with guiding principles for keeping productivity high and consistent.

The Telephone Nanny does an assessment of how you currently manage the call process - from your initial operator, to your inside sales operation, to anyone in your business who has a prospect or customer telephone interaction.

From that assessment a proposal, observations and recommendations are prepared so you can determine what strengths and weaknesses need to be addressed. Kathy outlines what she can do - drawing on her in-depth experience - to address the challenges and increase business using the telephone effectively and professionally.

For information on the training courses Kathy conducts or a private assessment for your business, visit www.telephoneeffectiveness.com
or call The Telephone Nanny at 727.421.8818.

"Listen Twice as much as you speak"

©COPYRIGHT 2007 Total Telephone Effectiveness Company